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Journeyman III

Random reboot AMD Ryzen 5 5625U

Hi! I have problems with a new Dell laptop with a ryzen 5 5625U when playing games. After a minutes off playing, the system reboot without showing any error, just reboot itself. I verify the heat, its about 85-92 at full load, so i don't think that is the problem. Try changing the OS, it comes with Windows 11, I downgrade it to windows 10 and still reboot when play any game. Try it with CS:GO, PUBG, DAYZ and The Forest.

What puzzles me is that I can play for 30 min and its reboot, and other times just 5 minutes and then reboot.

 

Someone here that experienced a similar problem? There is any way to install OLD drivers for de APU so I can try it out?

Thx and cheers!

PS: excuse my writing 

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choko
Journeyman III

hi, I have the same problem but already on an msi laptop, can you answer was able to fix it or not? Because I do not know how to fix

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Unfortunately, no. I had to return it to the seller

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