Recently, I have been experiencing random PC crashes with no obvious cause. Occasionally, I receive a "Cache Hierarchy Error," but not every time. The crashes occur at random times, and I haven't found a way to reproduce them consistently. When they do happen, my main monitor goes black, the other turns green, and a screeching sound plays through my headphones before the PC resets. These crashes only occur when I'm playing a demanding game like RDR2, they never happen while browsing.
I've tried turning off XMP and PBO, reseating the RAM, CPU, and GPU, running chkdsk and sfc /scannow, updating the BIOS, and resetting it to default settings. I've also disabled ReBAR, but nothing has worked. I ran OCCT stress tests like Core Cycler, but they didn't produce any crashes. Even in 3DMark stress tests, the PC remained stable with no crashes.
GPU: RX 7800 XT
CPU: Ryzen 7 5700X
Motherboard: B550 Aorus Elite V2
BIOS Version: FF
RAM: 32GB GoodRam 3200CL16
PSU: AeroCool KCASPLUS 700W
GPU Drivers: AMD Adrenaline 24.12.1
Chipset Drivers: AMD B550 Chipset Drivers Version 6.10.17.152
You did everything right. But there is one thing you missed.
PSU.
PSU problems are hardest to spot.
Did you test your C drive (just in case)?
I did test it and I already replaced PSU.
Is everything on default settings?
Yes, everything is set to default. No overclocks or anything
Although I just opened the minidump to see if maybe it would give me some kind of clue as to what is the problem and I found an ntkrnlmp.exe error
Random PC crashes can be annoying! It might be due to overheating or outdated drivers. Checking system logs and updating drivers could help fix the issue.