General Discussions

[Dannielle]

Hello, I have a low fps issue on my Valorant and GTA V. I don't know what happen and what is the issue because my fps on Valorant is above 80 or 90 and it's stable, it never drops to 15 or 20. This happen suddenly and I still don't what is the problem I hope someone can help me with this by sending them some logs or anything, I'll do to know the issue if this low fps. My Laptop specification is:

Intel i5 7200U 2.70ghz

12gb DDR4 2400mhz 

AMD R5 M330 2Gb

I even tried to hard reset my windows 10 via flash drive using ISO to be sure that there's no virus on my pc or some errors on my settings or registry. Right now, I only have Valorant and my FPS is still low and this is not my usual fps. My drivers are updated via Dell website using auto detection and also on my settings, the windows updates there and also my GPU is up to date. Please help me.

[DieYoung]

Hi! 
This specifications is really low, that's the problem. It's not enough to play games like valorant but you can also try to upgrade from HDD to SSD. 

[elstaci]

First it is good that you are using your Dell OEM drivers for your laptop since they are 100% compatible with your laptop features.

Second your laptop AMD GPU is not supported with driver updates anymore so only Dell can update your AMD GPU card.

Third for the AMD GPU driver to work correctly all of your Intel Drivers especially the Graphics and CHIPSET drivers plus BIOS versions must be the latest and your Windows OS fully updated via Windows Update.

By the way, while playing the games with low FPS check the temperature of both your CPU and GPU in your laptop.

Possibly it is overheating and throttling or slowing down. 

Make sure your laptop input/output vents are clean and you can feel air going in and out of the laptop.

You can download OCCT, I believe it is compatible with laptops, and run all three tests. See if your laptop crashes or starts to overheat.

NOTE: The reason why I mentioned the overheating issue is due to your laptop's age and probably thinking the CPU thermal paste has probably lost its efficiency in transferring heat away from your Intel CPU.