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venku
Journeyman III
Journeyman III

R5 3600 Bluescreens

Hl all,

I'm having some issues with my new Ryzen upgrade. I'm getting bluescreens extremely frequently, typically less than 15 minutes of uptime between them. Different codes so far include MEMORY_MANAGEMENT, unexpected store exception, page fault in nonpaged area, KMODE_EXCEPTION_NOT_HANDLED, and more. This is a clean windows install on the drive. The RAM has been running fine in a Skylake build for ~4 years, and both sticks pass the windows memory tests, however this system is picky with it. The current stick boots fine, but the other stick on it's own won't post. Both sticks together was booting but *seemed* to be BSODing faster in windows. Specs below:

Hardware:

R5 3600

MSI B450 Tomahawk

HyperX HX421C14FBK2/16 8Gb DDR4 (Listed on MSI's website as compatible with Ryzen 3000 in this board)

PowerColor R9 390

XPG SX8200 1TB

EVGA 650 G2 PSU

Software:

Windows Build 18362

AMD Radeon Settings 19.7.2

BIOS: 7C02v19

CPU Driver: 10.0.18362.113

Chipset Driver: 1.07.07.0725

All amd drivers direct from the AMD website. 

Really hope someone can help me figure out what's up/which hardware I need to replace/RMA. Let me know what screenshots/bug report files I need to post to help solve this. Thanks in advance. 

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2 Replies
venku
Journeyman III
Journeyman III

Re: R5 3600 Bluescreens

Here's the most recent bugcheck event details, and attached is a screenshot of all the bugchecks so far.  Hoping this helps with solving my problems lol. Crashes.jpg

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2019-07-25 1:40:38 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Glacier-v2
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa39fe35ea860c64e, 0x0000000000000000, 0xc837ed33a7fdd69e, 0x0000000000000101). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 0de33c4e-fbcb-4f88-baf4-1b4fe2476c82.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-07-25T05:40:38.933467600Z" />
<EventRecordID>2111</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Glacier-v2</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000109 (0xa39fe35ea860c64e, 0x0000000000000000, 0xc837ed33a7fdd69e, 0x0000000000000101)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">0de33c4e-fbcb-4f88-baf4-1b4fe2476c82</Data>
</EventData>
</Event>

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hardcoregames_
Big Boss
Big Boss

Re: R5 3600 Bluescreens

get some JEDEC compliant memory and you should be fine

memory with XMP is not compliant

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