General Discussions

[alejandrot5]

Good day. Yesterday I updated the drivers at the suggestion of several people for a small problem I was having in a video game. Update the drivers automatically in the AMD application and the problem has worsened.

How do I reverse this action?

How do I go back to my previous drivers? (Install the recommended version that AMD offered me)

Ryzen 3400G

[noelpg5]

what version of the drivers were you using when you had the problem?

[elstaci]

Here is the latest Rzyen 5 3300G AMD Driver: https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-desktop-processors-radeon-vega-g... 

Here are the last ~6 Months of 3300g AMD Drivers: https://www.amd.com/en/support/previous-drivers/apu/amd-ryzen-processors/amd-ryzen-5-desktop-process... 

Use this method to eliminate all traces of AMD Driver currently installed in your computer:

Uninstall the current AMD Driver using DDU as per this method:

It could be due to a corrupted AMD Driver installation.

Download free program DDU (Display Driver Uninstaller). Run it in Safe mode with the internet disconnected.

You can also run it in Windows Desktop but then you would need to Reboot the computer for DDU to finish erasing all of  the AMD Driver traces from your computer.

 Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before.

Now install the full AMD Drive package you downloaded manually from AMD Download page. Not the express package. Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet.

This should prevent any conflict when installing the new version from the previous version.

By the way, C:\AMD is always created whenever you run the AMD Driver package