Hello, everyone,
I've had a problem with my current PC for about 6 months and I just can't find the error ... I'm getting really crazy.
Problem Description:
I work normally on the PC (through home office at least 10 hours a day, VPN to the company, office programs). At some point my system freezes without warning and no longer reacts. The PC will restart after approx. 2 to 4 seconds. There is no blue screen or anything else. The error does not occur cyclically. Sometimes he doesn't come for 3 to 4 days and sometimes 3 times a day. I always use the same software for work and then for gaming in the evening.
My System:
| MSI MPG X570 GAMING EDGE WIFI AMD X570 |
| AMD Ryzen 5 5600X |
| 32GB Corsair Vengeance RGB PRO schwarz DDR4-3200 |
| AMD Radeon™ RX 6900 XT Graphics |
| ASUS ROG Strix Riser Cable 240mm PCI-E 3.0 x 16 |
| CORSAIR Corsair HX750I Netzteile |
| 2 x Samsung MZ-V7S1T0BW 970 EVO Plus 1 TB NVMe M.2 |
Hardware Changes:
- RAM was completely replaced in August because a module had errors (read out via Memtest). Corsair then exchanged the entire set under guarantee!
- Power Supply was switcht to a Corsair HX1200 but no changes happend
Software / driver:
- I have the Problems with Windows 10 and 11 with the latest updates
- MSI BIOS update is up to date
- I always keep AMD chipset drivers and GPU drivers up-to-date (download directly from the AMD homepage)
Info: The error has remained the same over several driver versions and also over 2 BIOS versions!
Event service:
Here you can find an extract from the Windows 10 Event Viewer:
Fatal hardware failure.
Reported by component: processor core
Source of error: Machine Check Exception
Error type: Cache Hierarchy Error
Processor APIC ID: 0
From my point of view there are currently 1 possibilities for the cause of the error:
The problem started when I swapped my AMD Ryzen 3700X for the AMD 5600X at the end of April 2021.
I would be very, very grateful if someone could help me. I have been assembling my own computers for 25 years and also make everything possible for friends and relatives, but I've never had such a problem. So far I've always been able to solve everything, but here I have to say that I can't get any further without help.
The only thing I can think of right now is to replace the mainboard or CPU.
I wish you all a nice Week!
