cancel
Showing results for 
Search instead for 
Did you mean: 

General Discussions

acemodder
Adept I

Ordered AMD 7800X3D @Amazon with starfield - I didnt get the game code, AMZ said contact AMD direct

Hi

I ordered an 7800X3D from amazon with a game code for starfield, I didn't receive the game code.  I spoke to them customer service team, who told me I have to contact AMD to get my game code now.

How do I get my code?

[img]https://i.imgur.com/ovwgtSw.png[/img]

I can provide the item receipt from Amazon if need be.    

15 Replies

Read https://www.amdrewards.com/faq/couponCode/25

You might also want to read the T & C, other help topics on the site.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
acemodder
Adept I

well Amazon are giving the wrong info out then about AMD.  As they told me to contact AMD.   The purchase was with the starfield code, I made sure of it.   I guess Amazon UK may have run out of keys already, and if so, that's crap cos they STILL have the game code listed as with the purchase.   

You better contact amazon again, someone asked the question and answered yes in the Q & A section of the product.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
acemodder
Adept I

Will do.

0 Likes
dcastellanos
Adept II

I just want to vent: I also lost two games (Callisto Protocol & Dead Island 2) back when I purchased my GPU.

Got in contact with AMD support and they told me the promo was expired so I just took the L.

ducky8057
Adept I

I didn't get mine with a best buy purchase, best buy said it'll take 10 days. Might be the same/similar for yours?

0 Likes

https://www.amdrewards.com/terms

AsRock x670E Taichi Carrara, 6 tb of WD850 Black, CORSAIR - DOMINATOR TITANIUM RGB 32GB, 7800x3d, XFX - Mercury AMD Radeon RX 7900 XTX Magnetic Air
0 Likes

I've already registered but the code (according to their support page) is supposed to come from the distributor (in this case best buy). Need the code to redeem anything.

0 Likes
Hiramabiff
Challenger

go here to do the registration thingy. 

https://www.amdrewards.com/terms

 

you have to download a tool

AsRock x670E Taichi Carrara, 6 tb of WD850 Black, CORSAIR - DOMINATOR TITANIUM RGB 32GB, 7800x3d, XFX - Mercury AMD Radeon RX 7900 XTX Magnetic Air
0 Likes
Djdrew956
Journeyman III

How do you get the Ryzen 7 7800x3d  to be detected? Or how can I make it primary gpu?? I can't get passed verification 

 

 

0 Likes
Djdrew956
Journeyman III

How do you get the Ryzen 7 7800x3d  to be detected? Or how can I make it primary gpu?? I can't get passed verification 

 

0 Likes

The deadline for claiming Starfield was Oct. 28th.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
0 Likes

But I have a Avatar Reward can you help me please

0 Likes

Go to https://www.amdrewards.com/

There you will find T & C, help articles, and support form if you have issues with claiming the game.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

They Changed the site from yesterday now you can't even make a ticket. Or to forums. 

It can't detect my  Ryzen 7 7800x3d smh

0 Likes