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mbeezy
Adept I

No Raise the Game Bundle Coupon Code after Radeon VII Purchase from AMD.com

Hi I purchased the Radeon VII from the AMD.com website and there was no physical coupon code in the box that it came in. I also have not received the coupon code via email or text. I can upload a pdf of the receipt to whomever contacts me from support.

 

Thank you

7 Replies

Contact the retailer the card was purchased from ?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

I actually purchased it from the AMD.com website and I was not forwarded to an offsite retailer. I kind of wish I had though that way I could work directly with them and hopefully receive support sooner.

Guess you put in a support request @ amdrewards.com.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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Yes I did and they sent me to this forum to request help. No luck as of today. Is there a customer service number we can call?

Don't why you were sent here(user to user forum), perhaps they meant https://www.amd.com/en/support/contact-email-form 

No phone number for amdrewards that I am aware of.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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qwixt
Forerunner

I would have thought that amd.com would get it right. Geez. I am thinking of buying vii from amd.com too.

I don't know if it has been changed since release date, but 'Shop now' links to list of offsite retailers.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..