General Discussions

[mbeezy]

Hi I purchased the Radeon VII from the AMD.com website and there was no physical coupon code in the box that it came in. I also have not received the coupon code via email or text. I can upload a pdf of the receipt to whomever contacts me from support.

Thank you

[goodplay]

Contact the retailer the card was purchased from ?

[mbeezy]

I actually purchased it from the AMD.com website and I was not forwarded to an offsite retailer. I kind of wish I had though that way I could work directly with them and hopefully receive support sooner.

[goodplay]

Guess you put in a support request @ amdrewards.com.

[mbeezy]

Yes I did and they sent me to this forum to request help. No luck as of today. Is there a customer service number we can call?

[goodplay]

Don't why you were sent here(user to user forum), perhaps they meant https://www.amd.com/en/support/contact-email-form 

No phone number for amdrewards that I am aware of.

[qwixt]

I would have thought that amd.com would get it right. Geez. I am thinking of buying vii from amd.com too.

[goodplay]

I don't know if it has been changed since release date, but 'Shop now' links to list of offsite retailers.