cancel
Showing results for 
Search instead for 
Did you mean: 

General Discussions

ardankyaosen
Miniboss

In the Store, Product Available, Can't Add to Cart

Thanks for nothing AMD.  Weeks ago, I started a thread about being unable to add things to my cart in your store.  Right now, I got into the sale for graphics cards, the 6800XT I want is available, and I can't add it to my cart.

0 Likes
7 Replies
ardankyaosen
Miniboss

Managed to get in a Private Browsing window and the same problem.

0 Likes

Ditto for Edge.

0 Likes

And same for Chrome.

0 Likes

Got it on a Windows computer.  You guys have problems with Linux or something?

0 Likes

Aaaaaand, problem with the order.  My guess is that they ran out of stock as I entered my payment information.  What a fine experience.

0 Likes

Such a lovely, competent process AMD has here.  I'm ***GUESSING*** that the order was cancelled.  All that happened was I finished putting my payment information in and hit the final order button.  I got another Captcha which put me back in the store where I got a popup message saying their "might" have been a problem, possibly with stock.  I've gotten no email one way or another.

What would it take, AMD, to actually say you ran out of stock as I entered the information you required instead of weasel-wording your way around things?  And, since you have a fully complete order with all information in your system, how about telling me you'll automatically send the order out when next they're in stock?  You're going to do that, right?

0 Likes

And, now, there's a charge showing for the transaction but still no email confirming the purchase.

0 Likes