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General Discussions

td-calais
Journeyman III
‎05-01-2019 12:46 PM

I did not receive some games from my Vega Coupon?

Hello AMD,

I created this account to ask about some of my games in the coupon. 

I have used a coupon from my RX Vega 56, I have not received Devil May Cry and Division, but I have already received Resident Evil 2 Remake.

You say to be patient in the redeem site and on the email from support, but it has been 7 weeks.

I have contacted the shop (Carrefour Market ,Reims, France) they told me to contact you.

I have redeemed my code on March 11 or 12.

My ticket number to customer service is  614276

Can you please help? It has been a very long time. 

Theo

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1 Reply
goodplay
MVP
‎05-01-2019 08:17 PM

This is a user to user forum site, no official game promo help here.

For game promo issues use the amd rewards site support.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..