The T & C mention 'must be installed....'.
Didn't you read them before purchase?
And generally any promo issues are only handled through amdrewards support, not on this 'user to user' forum.
Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..