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ssbb210
Journeyman III

How to cancel bootkit request, found out on reddit that my MB can boot with old bios(2407)

Sent everything AMD's support asked: proof of purchase, MB/CPU pictures and conversation with manufacturer.

Got impatient and looked for an alternative solution because AMD's support is not that quick around this time of the year i guess with the recent launch.

And I found out on reddit that my MB can boot with 5900x CPU even though the Manufacturer told me I need bios 2607 or above to post.

https://www.reddit.com/r/Amd/comments/k0ck08/psa_asus_tuf_gaming_x570_plus_boots_with_ryzen/

I updated my bios and no longer need a bootkit

I already emailed to cancel the bootkit request, I just hope it's not too late.

my SR ticket #8201029610

please close it

 

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ssbb210
Journeyman III

Solved, just received an email from bootkit support.

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