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Chesterzilla
Journeyman III

Help Needed - R9 5900x - X570

I recently bought a Ryzen 9 5900x with an x570 mobo. It worked perfectly for just over 6 months and now not a day goes by without at least crashing just once. In tests, the pc does not present any type of problems or errors, but if I open a game and at the same time a browser or stream on discord, it lasts not even 15 minutes, it simply restarts without warning or error. I already changed the PSU, two different set of memories and even the VGA. Nothing solves or gives any clues.

I've already updated all drivers and BIOS to the latest versions and nothing has changed.

Specs on the CPU-Z image.

The PSU is an XPG core 1300 and although the image shows a GTX1080, I have an RTX3080 ti and both show the same thing.

I need some help, because the warranty is about to expire and I'm out of ideas.

SpecsSpecs

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2 Replies
digipointer0
Adept III

While you mentioned changing the RAM modules, it's still worth checking if they are running at their rated speeds and timings. You can use software like CPU-Z or Ryzen Master to verify the memory settings. If they are overclocked, try running them at their default settings and test for stability.

If possible, try testing your system with different components. For example, try using a different GPU, if available, to see if the crashes still occur. This can help identify if a specific component is causing the issue.

Check the Windows Event Viewer for any error messages or warnings that might give you a clue about what's causing the crashes. Look for critical errors around the time of the restarts. It's important to note that diagnosing hardware issues can be complex, and it may require the expertise of a technician or support from the manufacturer. They can provide additional guidance and help you resolve the problem.

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As I said, I tested it with different parts, but CPU and Mobo I don't have access to others from the same platform, just different ones (R7 2800 + A320 mobo) and with them the problem does not occur.

The event viewer shows nothing, no errors, just new logins qhen it crashes.

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