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General Discussions

woussito
Journeyman III
‎10-25-2024 09:49 PM

Help me please

Hello you lector, if you are reading this is because i didnt find any help online.
I dont know why but i cannot open "Amd adrenalin". If i try to open by: searchin the .exe and i click it, it doesnt open. And if i try to open it by clickin the little icon of background, it doesnt open again. I tried uninstalling with UUDD and intalling again. I tried intalling an older version and it doesnt open anyway. And if i hover the mouse over the amd adrenalin logo in the background, it disappears. please help me i dont know what to do know.

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1 Reply
Seanorvis
Journeyman III
‎10-29-2024 04:12 AM

It sounds frustrating that you're having trouble with AMD Adrenalin. Here are some steps you can try to troubleshoot the issue:

1. Check for Windows Updates

  • Make sure your Windows is fully updated, as some updates can resolve compatibility issues.

2. Reinstall AMD Adrenalin

  • Uninstall the current version completely using the AMD Cleanup Utility to ensure all previous files are removed, then reinstall the latest version from the AMD website.

3. Install the Latest Graphics Drivers

  • Download and install the latest drivers directly from the AMD website. Sometimes, the Adrenalin software needs the latest drivers to function correctly.

4. Run as Administrator

  • Try running the Adrenalin executable as an administrator. Right-click on the .exe file and select "Run as administrator."

5. Check for Conflicting Software

  • Disable any third-party software that might conflict with AMD Adrenalin, such as overclocking tools or screen recording software.

6. Check System Requirements

  • Ensure your system meets the minimum requirements for AMD Adrenalin.

7. Use the Task Manager

  • Open Task Manager (Ctrl + Shift + Esc) and check if there are any instances of AMD Adrenalin running. If so, end those tasks and try opening the app again.

8. Event Viewer

  • Check the Windows Event Viewer for any error messages related to AMD Adrenalin. This might provide more insight into what's causing the issue.

9. Check Graphics Card

  • Make sure your graphics card is properly seated in its slot, and check for any physical damage.

If none of these steps work, you might want to reach out to AMD support for further assistance.

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