cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

General Discussions

diogorg
Adept I
‎09-29-2023 07:41 PM

False AMD bundle AGAIN

Again, second time this year, I bought an AMD hardware that has a "bundle reward" and get ABSOLUTE NOTHING.
I bought an RX 7900 XT at the beginning of the year from a store that you said it was included on the AMD reward for the bundle and they didnt give me any code.
Now, this month I bought a Ryzen 7900 and what? Same thing. Same problems. I tryed for the entire month with the store!!!
They are the official store and biggest here at my country.

Now what? Last pieace of hardware I bought from you. I was a client who spend time defending you. Now: good bye. You suck.

0 Likes
2 Replies
cpurpe91
Volunteer Moderator
Volunteer Moderator
‎09-29-2023 09:53 PM

Have you sought out help using the contact button on the support page?

https://www.amd.com/en/support/contact 

https://www.amd.com/en/forms/contact-us/support.html 

 

Ryzen 7 7700X, MSI MAG X670E Tomahawk Wifi, Corsair DOMINATOR® TITANIUM RGB 2x16GB DDR5 DRAM 6000MT/s CL30, Sapphire Pulse AMD Radeon RX 7900 XTX, Corsair HX Series™ HX1000, Corsair MP600 PRO NH 4TB
cwiggles
In response to cpurpe91
Elite
‎09-30-2023 03:03 AM

When I bought my 7900XT the bundle code was on the receipt.  If it's not on yours then as the poster above suggests, contact AMD support and explain the situation and include a copy of your receipt as well as the serial number of your card, it should be on the box, it was on mine. 

Best of luck.