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me262schwalbe1
Adept III

Drivers possible issue to game performance

I just got my laptop back two days ago from rma.
Before I was able to run ryse son of rome I had 40 plus fps on high settings and never had the frames drop to 18-27 fps like it is now.


I must be missing something here.
I know it is not my machine,because the parts are brand new.
I tested Rome II and Attila and it ran fine.
Then I tested Resident evil 3 and Doom Eternal and they ran fine.

I also,noticed that re3 had cutscenes audio were out of sync when they were talking thier lips did not match with their words.


I know it is not the other games or hardware of my machine.
It must be either obs settings or some steam settings or radeon drivers...
But I cant seem to figure it out yet.


I need help narrowing it down.
Any help identifying the reason for the frame drops and audio sync problems with cutscenes would be appreciated.


Windows 10 64bit
Ryzen 7 1700
Rx 580 4gb gram
32gb of ram
Radeon 20.7.1
Bios version 306
GL702ZC-WB74 Model Asus


P.s.I updated all the windows updates and drivers I could find for my model.

I am not asking for driver help,but rather support for next Radeon driver to be patch fix for my Model and Graphics Card Series.

Rx500 series .


I want to know if there is going to be a new driver that could fix and balance out issues with older games and newer games.


Ryse son of Rome,Resident Evil 3,

Doom,Rise and Shadow of the tomb raider,

Resident evil 2,Resident Evil Operation Racoon City,Rome II total war and Attila total war.


All DX 12 related games and DX 11 games support fix

In the next upcoming Radeon driver for Rx500 series Graphics.

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60 Replies
colesdav
MVP

Re: Drivers possible issue to game performance

Try to fix the white on black "inverted text" please.
Very hard to read.

Check Windows Power Plan settings.

Maybe some games now use > 4GB VRAM at "high setting" that may cause FPS drop.

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me262schwalbe1
Adept III

Re: Drivers possible issue to game performance

ok,now there is a problem with Doom Eternal on high settings and getting 40fps.....

Um,

My GL702ZC-WB74 maxxed out Doom 2016 and get over 140+  fps with Vulkan...........

I request a Architecture fix for RX500 series please...for compatibility and patches.....and performance boosts and tweaks to make it run faster and smoother...

I will not shutup or go away until I hear from the development team,

they are gonna fix that problem.

And where the f*** is Vulkan in Doom Eternal???

cant find anywhere...

I Need to know Which Radeon Driver Version was the Last Reported Good Fix for RX500 series GPUs on the GL702ZC?

And I don't mean the Asus provided Drivers.......

don't give me crap info and blow me off ......

do not post a reply if you don't know or do not have the correct answer I am looking for my situation....

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colesdav
MVP

Re: Drivers possible issue to game performance

You probably need to talk with ASUS Support.
No specific Driver recommeded on the Website for your laptop.

Here is the link to the latest driver for Desktop RX580: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-7-2 
You might want to try disconnect from the internet, DDU in safe mode and remove AMD drivers, boot into normal mode, install 20.7.2 with Advanced -> Factory Reset option.
This is a User-User forum.
You should take the follwoing steps to get more support from AMD:
https://www.amd.com/en/support/contact 
File an AMD Reporting Form using the link AMD Issue Reporting Form on that page.
You can also open an email support case:

Need more help?

Contact Support
Good Luck.

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me262schwalbe1
Adept III

Re: Drivers possible issue to game performance

the other two links are no good.

I used the amd submitting form.

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hardcoregames_
Big Boss

Re: Drivers possible issue to game performance

if performance is suffering it might be time to install windows fresh

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colesdav
MVP

Re: Drivers possible issue to game performance

You probably need to use Email Support Request.

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me262schwalbe1
Adept III

Re: Drivers possible issue to game performance

I need to know the last known radeon driver recommended for stability and gaming performance gains for the RX580 please?

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me262schwalbe1
Adept III

Re: Drivers possible issue to game performance

I just got my laptop back from a RMA and it was already set up as asus admin.....

It was a clean fresh install and new motherboard,bottom chassis,palm rest assembly,battery and 1tb hdd ...

I just went ahead and signed into my microsoft account and updated the pc with the 20.7.1

and then I added the 20.7.2

but Im having not so good smooth gameplay with ryse son of rome.

other games like re3 and doom eternal are good but,there is low fps....like lower than what is to be expected...

on something like shadow of tomb raider or re2 remake....

I could get over 70+ fps on re2 maxed out....before...

I don't have the time to factory reset or waste more time re-downloading games again and setting up my pc...

I waited 5 months to get back on my pc...

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hardcoregames_
Big Boss

Re: Drivers possible issue to game performance

me262schwalbe1 wrote:

I just got my laptop back from a RMA and it was already set up as asus admin.....

I just went ahead and signed into my microsoft account and updated the pc with the 20.7.1

and then I added the 20.7.2

 

but Im having not so good smooth gameplay with ryse son of rome.

 

I dont have the time to factory reset or waste more time re-downloading games again and setting up my pc...

 

I waited 5 months to get back on my pc...

It took 5 months? That is pathetic.

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