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DaveyBonez
Adept I

Did they remove Half my order or is it just delayed?

I was able to order a CPU and video card 2 days ago. I was SOOOO happy since I've been trying for over a year. Product SKU: 100-438373
Product Name: AMD Radeon™ RX 6900 XT Graphics
Unit Price: $999.00
Qty Ordered: 1
Amount: $999.00

Product SKU: Equipped for Battle - Radeon XGP
Product Name: Xbox "Equipped for Battle" Game Bundle
Unit Price: $0.00
Qty Ordered: 1
Amount: $0.00

Product SKU: 100-100000651WOF
Product Name: AMD RYZEN™ 7 5800X3D
Unit Price: $449.00
Qty Ordered: 1
Amount: $449.00



Subtotal: $1,448.00


Tax: $97.74
Total: $1,601.21

But now I get an email and ONLY the GPU is listed where is the other half of the order?!?! Yes I am a AMD fan and have bought your products since the 486 age. This is my first purchase directly from you should I be worried?

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GreatnessRD
Miniboss

You might get a better answer if you contact support for Digital River. (I believe they're the ones who handle the products) If your card/paypal was charged for the entire order, then I wouldn't worry about it personally. But if I see that only the money from the GPU was taken, then I'd see what's up with the 5800X3D.

Leonidas - Ryzen 7 5800X3D | MBA RX 6800 XT Midnight Black | Be Quiet 802 Silent Base (Main)
Maximus - Ryzen 7 3700x | Power Color Fighter RX 6700 XT | Fractal Ridge ITX Case (HTPC)

You wouldn't worry about getting what you ordered?!?!

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Product SKUProduct NameQty OrderedTotal Qty ShippedAmount
100-100000651WOFAMD RYZEN™ 7 5800X3D11$481.11

 

YAY!!! I guess they split the order up weird!!! I'm happy as can be now. Well I would suggest better communication IE. we had to split your order expect the CPU to ship shortly( within 3 business days ). If you Have any questions/concerns <insert email here> and out team will promptly reply to you.

Glad your entire order was sorted. Jealous! I'd love to have a 5800X3D. Hopefully I can grab one end of the month.

Leonidas - Ryzen 7 5800X3D | MBA RX 6800 XT Midnight Black | Be Quiet 802 Silent Base (Main)
Maximus - Ryzen 7 3700x | Power Color Fighter RX 6700 XT | Fractal Ridge ITX Case (HTPC)
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