General Discussions

john_henry · ‎07-29-2024

In the past 2 weeks, my laptop Dell G15 5525 Ryzen 5 6600H encountered a blue screen problem twice with error code: INTERNAL_POWER_ERROR

Device: Dell G15 5525 Ryzen 5 6600H

CPU: AMD Ryzen 5 6600H

GPU: RTX 3050 4GB

How to fix it! Thank !

goodplay · ‎07-31-2024

You will probably need to ask Dell support or their community forum about that 'RtsPer.sys' error.

A web search points to realtek sd reader/driver problem.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

goodplay · ‎07-31-2024

You will probably need to ask Dell support or their community forum about that 'RtsPer.sys' error.

A web search points to realtek sd reader/driver problem.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

Dell G15 5525 Ryzen 5 6600H Blue screen error