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madmike7
Journeyman III

Delivery problem

Hello

I have a problem with the delivery service, i have buy a gpu last week on the store but today i received a notification from the french transporter "sorted incorrectly, delayed because of resorting" and "parcel returned to sender"...

So what is the next step? Amd will he just give me a refund or resend a gpu? Is there a possibility to reach customer support by phone?

Is there a possibility to reach customer support by phone?

 

 Thank you for your help

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madmike7
Journeyman III

Re: Delivery problem

Problem solved, the problem came from the transport, thank you to the amd support team for the quick contact and their professionalism

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