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General Discussions

Vladlorenz
Journeyman III
‎12-08-2020 10:07 AM

Couldn't buy 6900xt for a website error

I was hoping I could get at least the 69000xt today 8 December 2020, I tried 100 times to get it and every time I arrived to check out the website sent me back to shipping saying that "Selected shipping country is not available in this region. Please edit your shipping information.". My information was right, I checked them 100 times (Italy). I couldn't believe I lost the chance to get a 5900x and a 6900xt for this poor website error. I hope you can help me with this issue since I think it's not fair that I can't get some items for an error on the website while other people do. Thank you for your answers, have a great day.

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5 Replies
accoulton
Journeyman III
‎12-08-2020 10:17 AM

I tried continuously in the USA......even took my payment details many times but then gave server error.

Tried graphics card and processor. I have been trying to buy any and all of AMD's new processors and graphics cars since their release without success.  No point in launching products if you have none to sell

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wm_john
Adept I
‎12-08-2020 10:18 AM

Sorry bro. some Guys have the same problem. e.g from UK, Germany and Austria. 

It looks like its only available for North America or its a simple website error. 

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Thanny
In response to wm_john
Miniboss
‎12-10-2020 07:53 AM

AMD's site never showed the 6900 XT as available (still doesn't) in NA.  I don't think anyone in NA ever had any stock.  I refreshed pages quite a bit on launch day morning, and when listings appeared on Newegg and Best Buy, they were without any stock at all.

Seems to be an actual paper launch, at least in NA.

 

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sweatbox
Journeyman III
‎12-08-2020 10:22 AM

Yeah I had an 6800xt in my basked 3 times.

I was a step further and was in circle between shipping -> order placement -> 503 temporarly unavailble -> F5-> shipping -> order placement -> 503 ... -> Access denied. Ok reboot the router and started over with putting into the basket, payment, shipping and the other two times were the same. 

Now the products are unavaible again and i dont have a card. Thats how shopping has to be ... NOT

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GABRYCA
Journeyman III
‎12-08-2020 11:11 AM

Same here in Italy, it was very sad, I'm going to contact the support.
This time I don't want to go down so bad, it feels bad.

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