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Journeyman III
Journeyman III

Compatibility issue

I have "ryzen 5 2400g with radeon vega graphics" as procy and it runs dota 2 smoothly. But when I added my Asus ex-rx570-O4G, then suddenly my dota 2 just crashes/freezes right after the game opened. As i look at the compatibility, it says dota 2 is not available in my "ryzen 5 2400g with radeon vega graphics"

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4 Replies
Grandmaster
Grandmaster

Re: Compatibility issue

???

why should dota not run on a Ryzen 5 2400G?

mh...

1. do a CMOS reset
2. leave everthing at AUTO (NO OC & NO XMP)
3. test again

if error persists:
reinstall Dota2

if error persists:
1. disable Win10 auto-driver-install
2. delete C:/AMD
3. run DDU in safe-mode to clean old driver
4. install 20.12.1

if error persits:
as you switched your MoBo and left your old Chipsetdrivers etc on your Win10 install you should REINSTALL a fresh Win10 20H2...

PC: R7 2700X @4.1GHz + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Journeyman III
Journeyman III

Re: Compatibility issue

I don't really know man. it really bugs me why it isn't running

Anyways thanks man. will try it

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Adept I
Adept I

Re: Compatibility issue

I think I appreciate the valuable information and insight you have provided here.

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Esteemed Contributor III

Re: Compatibility issue

Normally when you add an Discrete GPU card (RX570) to a motherboard with a APU (Processor with Integrated Graphics), the Motherboard's BIOS automatically makes the GPU Card it main Display Adapter and not the Integrated Graphics unless you specifically have in BIOS set to use strictly the Integrated Graphics.

So you can use the RX570, which is more powerful than the APU graphics to play DOTA 2 or you can remove or disable the RX570 (In BIOS) and just use the Integrated Graphics instead.

 

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