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General Discussions

sspider41
Adept I
‎03-19-2019 12:22 PM

Cannot login to amd rewards website. Error says account does not exist.

I created my account redeemed my code from Newegg. Not the login page says my account does not exist with registered email address and the account creation page says account already exists with registered email address. Ticket ID: 559927

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4 Replies
npc032136
Adept I
‎03-19-2019 03:37 PM

Same. Made account waited the 48 hours, go to log in and met with the same message. SMH i would say i'm surprised but i'd be lying.

goodplay
MVP
‎03-19-2019 07:09 PM

Is this after you have received the account verification email.

You should remove/blank your personal details on the first attachment, some scammer could make use of them.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
sspider41
In response to goodplay
Adept I
‎03-19-2019 07:23 PM

Yes. the account was verified prior to this issue occurring.

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goodplay
In response to sspider41
MVP
‎03-19-2019 07:49 PM

Sorry, but you'll have to put in a ticket with support on the amdrewards site.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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