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bhindedevansh389
Newcomer

Can't receive text/OTP/link on Phone for Verification on Amdrewards.

Tried 3 numbers of same carrier but didn't the xode in all of them.Heard it depends on carrrie in India

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11 Replies
goodplay
MVP

Use the Support form on the amdrewards site.

You might want to explain the issue to them with a bit more detail.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
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Already raised a ticket so waiting for a reply from the support team

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Have tried calling your Cellphone provider and see if they have a reason for it not connecting? 

Since foxtron​, also from India, is having similar problems suggests it might have to do with your Cellphone Provider.

Can both of you guys log in to AMD Rewards on a regular computer?

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Hello I can log in, but it asks for verification code as soon as I do.So I can access my account.

Now the cellphone has no issue since I get texts from steam,ms,bz launchers

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foxtron
Journeyman III

Hello I have the same problem I am also from india, none of the phone works

Requested for support

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They have activated the account but now I have to again contact them through support for code activation as it doesn't allow me to proceed after entering the code.

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foxtron
Journeyman III

Yes my account is also activated

Redeemed my code and now waiting for launch date

thank you Amd team

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How much time did it take? It's been over a day for me after sending the details along with the code to the support.

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foxtron
Journeyman III

It took around 32 hours for the account to be activated

The code took 1 min

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ujwalp15
Journeyman III

I have the same issue (from India)

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You'll have to send a email for help and they will skip that part for you and add an extra verification step ie screenshot of vendor's mail 

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