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General Discussions

awpash
Journeyman III
‎05-15-2020 12:49 PM

Can't print Boot Kit Return Label

Hi got a FedEx return label for my boot kit but when I got to print I can't the label is blank and there is some type of error code when I open it in a new window. Please help

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1 Reply
elstaci
MVP
‎05-15-2020 02:18 PM

That error 500 seems to be related to the Website's Servers. This Tech site offers basically the same steps from other tech websites on resolving your end of the problem: What Is A 500 error - WestHost - WestHost Knowledgebase  and also What is a 500 Internal Server Error and How Do I Troubleshoot It? 

If you are trying to connect to an AMD Server then I suggest you wait a few hours or one day and see if you still get the error after doing all the steps in the above links showing what troubleshooting steps to take first.