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Volodimir
Journeyman III

blue screen of death

The 1.png2.png appears when restarting/booting the PC. When displaying a blue screen of death, it writes Stop code: DRIVER IRQL NOT LESS OR EQUAL; What failed : amdkmpfd.sys. I have the Amd Radeon Software application installed, it says that the version is up to date. As far as I know, to solve this issue, you need to install new drivers. help me please
AMD Radeon HD 7700M

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PythonCoderPro
Challenger

Because your having BSOD issues, I recommend doing a clean installation of your GPU using DDU. Here's a link where you can find your GPU model and download the latest one to install after uninstalling your current one with DDU:   AMD Drivers and Support | AMD

If you need help using DDU you can probably find a video tutorial online someware.

Asus ZenBook UX407IQ, Ryzen 5 4500u with Radeon graphics, Nvidia mx350, 8gb LPDDR4X ram, Samsung 970 Evo Plus 500gb SSD, Win11 home

I understood you. But on the amd site I can't find drivers for my video adapter : Amd Radeon HD 7700M

IMG_7815.png

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I couldn't find it either. You could Install the latest GPU from this page in AMD Radeon software: Click check for updates and then click download if you have any to install.

Screenshot 2023-07-09 125528.png

Asus ZenBook UX407IQ, Ryzen 5 4500u with Radeon graphics, Nvidia mx350, 8gb LPDDR4X ram, Samsung 970 Evo Plus 500gb SSD, Win11 home
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You can choose any of the HD 77xxM AMD Drivers. They are all the same.

Radeon Settings is showing you have a HD7700M "SERIES" which means it could be a HD7730M - HD7770M GPU card installed.

Here is the last supported AMD driver for your laptop: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7750m

To find out exactly which HD77XXM you have installed run GPU-Z. Go to the upper right square where is says "LOOKUP" and click on that. It will direct you to the GPU card you have installed if it isn't mentioned in GPU-Z Hardware ID.

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