For context, I'm on the latest BIOS and have 2 sticks of 6400mhz RAM in slots A2 B2. The RAM is downclocked to run at 6000mhz, I have PBO set to Enabled and DOCP I.
I am able to boot and post normally when I completely power down the system, however when I'm in Windows and try to restart or I apply a change in the BIOS and restart, I get a black screen, the DRAM LED on the motherboard lights up and the CPU fans ramp up and down. This happens indefinitely... I've tried going back to default BIOS settings, but it still does the same thing so I'm not really sure where to go from here.
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Was able to get ahold of another CPU... Turns out that was my issue. The new CPU works just fine on restart, no issues. And this is with the non-EXPO kit of RAM.
Try Disabling completely Memory Context Restore to start with.
Check if the memory is on the QVL list and finally, if you disable DOCP does it happen?
I have the very same board but I'm running G-Skill Z5 Neo. EXPO is running pretty good here.
Disabling the Memory Context Restore doesn't really seem to help, restarts from Windows still send me to a black screen with DRAM LED. I checked the QVL and the exact model number of my RAM isn't there but it's just (presumably) the RGB version of the same kit. The RAM I have is Model F5-6400J3239G16GX2-TZ5RS the QVL has both F5-6400J3239F48GX2-TZ5RS and F5-6400J3239G16GX2-TZ5S on the list.
I did just try resetting my CMOS and everything seemed fine however once I start playing around with things, i.e. enabling DOCP and PBO, I'm unable to post from a soft restart. I can only post after completely shutting the system down. Would increasing DRAM voltages make sense?
Sorry to say, but if its not there then it wasn't tested by the vendor. Normally on G.Skill the NEO will indicate an "AMD Oriented Kit". Yours is Intel XMP/DOCP.
Having said that, it doesn't mean it won't work, but the vendor won't guarantee you either.
Since the IMC on AMD CPUs are a bit sensitive, and this is not a design flaw but how they were designed. They need fine tuning on the memory side. AMD will get BIG gains when bumping up the speed, much more than Intel does.
I've learned that with the 2700X that I had to fine tune to get stability. With the 7950X, all I did was enable EXPO, disable MCR and lower timings even more.
TLDR:
Since your kit will let you bump the VDDQ up to 1.4v, I would try that first.
Then try DOCP II, as it won 't load the subtimings.
Later on, relax the main timings and try Command Rate 2T as it adds stability.
Also try a lower speed, like 5600 or a single stick for troubleshooting purposes.
If you did the upgrade recently and the return window is still open, I would consider trading in for an EXPO kit.
I haven't mentioned vSoC because since BIOS version 1303 that voltage tuning was hard limited to 1.3v to protect the CPU&Board, however, if your readings are 1.2v then you could increase but not exceed the 1.3v, this can add stability.
Good Luck
I bought these parts back in March of 2023 so I'm definitely out of the return window. Honestly, I don't recall if this was an issue previously but I want to say after one of the more recent BIOS updates this started happening.
I'll give your suggestions a try and if that doesn't work, I'll probably just sell this kit for an EXPO kit. If THAT doesn't work it looks like my problem lies with the CPU or Motherboard.
Thanks for the help, I'll report back.
To be honest with you, even though my memory kit works like a charm.
I'm afraid of upgrading my BIOS. So I'm still with a really old version.
But they say:
"If it ain't broke, don't fix it with an update"
Tried all your suggestions, albeit a few of them were already applied with DOCP I & II, nothing worked.
Yea, you live and you learn, although I like to keep things updated, maybe I should make an exception for the BIOS lol.
I'm throwing in the towel... As much as I want to try to make this kit of RAM work, I think I'm just better off either getting a new motherboard or swapping to an EXPO RAM kit.
Thanks again!
Have one last if you wish to try it out. Since you mentioned that it may have worked in the past.
Try to flashback with these. I don't really recommend the 1202 as it didn't had the "protections" for vSoC voltage, but I guess you can manually set it to 1.2v
You can't go older than this since the 1202 was the one which added support for X3D CPUs
This is the model I got from G.Skill, its a Samsung chip but I got feedback that the Hynix works even better. I could lower the latency from 36 to 32
**bleep** might as well try it. I'll give it a shot later before I go and buy something, thanks!
Neither BIOS worked. RIP
My advice at this time to avoid a money waste, if you can, buy a certified memory stick from some place where you can return the memory if it doesn't work, like Amazon with a 30day return window.
If it works, its all good, if not we have to consider CPU or Board.
Could be some sort of configuration, I'll try to search for that and keep you posted.
I ordered a kit of RAM (F5-6000J3038F16GX2-TZ5NR) from Newegg. They have "30 Day Hassle Free Returns" so if that kit doesn't work out of the box I'll just return it and figure out what's next. Luckily everything is still under warranty.
Nice, keep us posted.
Well the new RAM kit didn't work either with EXPO enabled! The kit works fine after a fresh CMOS reset. I'm not sure whether to do a motherboard RMA or CPU RMA. Going to return the RAM kit as well.
Not sure if I said before, maybe its a good ideia to check if the CPU pins on the board are all OK because now its looking a lot more like CPU or Board.
Changing the CPU is a lot easier than swaping everything, so I would start there.
Don't you have any friend on AM5 that can help you out with a CPU? Because trying to return a CPU would be lot more harder than a ram stick.
This is so frustrating. Unfortunately I don't know anyone who has a CPU I can borrow to test.
I don't see how this could be a pin issue on the motherboard, because I know I installed it properly and haven't touched it since. I suppose a pin check and CPU reseat wouldn't hurt. Will try that later.
Yeah, I agree. Its getting frustrating since its happening at the reboot level not on cold start.
I almost feel like, just try Chrome OS to test the restart fuction from another operating system, even if its a "stupid troubleshooting".
Try this combo of settings inside BIOS as well, disable EXPO/XMP, Enable MCR and Powerdown. Put Command rate at 2T too.
And for last, try just one stick on every ram slot to see if its not a physical problem on the board.
...I'm running out of ideias.
Was able to get ahold of another CPU... Turns out that was my issue. The new CPU works just fine on restart, no issues. And this is with the non-EXPO kit of RAM.
So no issues after upgrading/replacing CPU? might upgrade on 9000 series if that fixed your issues