As for why such a delay. I remember a few GamersNexus articles a while ago
about top talent at AMD leaving and going to Intel or other competing
companies. Maybe something is making AMD unstable as a company and its
employees are getting worried and leaving? We are having issues with
digital goods, we should only have to wait maybe a week at most for
validation of codes and stuff to try and prevent people from buying
products and then returning them but still redeeming the incentives to buy
them in the first place. I can see the company taking measures to combat
that but making customers wait more than 2 weeks for a digital good that
released last month is absurd and unacceptable.
I can also see the company taking that week to get more accurate counts on
how many keys they need from Capcom because i'm sure their is some business
dynamic involved with that too.
AMD is pretty close with Capcom I think so i'm sure we will get keys
eventually because that's probably the most cost effective way for AMD to
try and resolve this issue but in the fine print it basically says that
they can substitute the incentives at any time and that kinda makes me
worried a bit.
On Wed, Feb 13, 2019 at 6:11 PM brotherhood697 <firstname.lastname@example.org>
I am from Latin America and I have the same problem, disappointment.I've been waiting 5 days
Thank you for the effort and information.
I am waiting too and there is zero response for me from amd, be it via support ticket or FB.
I've got a reply from the non rewards german speaking AMD support.
They basically say, that they contacted the rewards department and there is a delay with the RE2 activation.
If my reward support ticket will not be replied within 7 days (5 days left) I should contact the non rewards support again and they will speak internally with the rewards department for clarification.
However no specific restock/activation date or similiar was mentioned.
I got a specific week which is next week from AMD FB page I kept spamming them for a response
i just got activation link noW BY MAKING SURE I HAD LOGGED IN STEAM IN BROWSER AND NOW I JUST ACTIVATED IT HAVE TO CHECK IN STEAM
I I redeemed RE2 just now but it's not showing up in the Steam library. Is there another delay for that too?
No do it all over again as In Login to amd rewards again or reload that page it will show something else again like activate or open steam click on that and it should come to your Library
Yeah I did that, a little window asked me to sign into my Steam account and it redeemed successfully, said to close window, but when I check my Steam library it's not there. Tried logging in and out of the Steam client, still not there. Will give it a little more time.