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General Discussions

kaisersolo
Journeyman III

AMD Product verification tool cannot resolve ip Server address. Cannot claim Reward Uncharted

Connection ErrorConnection Error

I have tried all the suggested ways to get past this, but nothing works.

Can anyone help please?

I have previously claimed rewards but on another pc.

 

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2 Replies
MADZyren
Paragon

Are you using VPN software?
Try without anti-virus
Try running as admin
Try restarting your modem/router

Try these: https://techcult.com/how-to-reset-network-settings-on-windows-10/ 

From AMD Rewards FAQ: https://www.amdrewards.com/faq/PVT/10

Concerning DNS Error using the AMD Verification tool:

Screenshot 2022-06-11 234746.png

AMD Rewards Support site where I got the above information: https://www.amdrewards.com/support

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