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General Discussions

Ferrummaster
Adept I
‎03-08-2021 03:02 AM

AMD Direct Buy missing EU.

Hi,

What's the reason excluding all world excluding US from the Direct buy? Previously it was available.

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3 Replies
elstaci
MVP
‎03-08-2021 04:31 AM

These are the countries that AMD Store ships to:  https://www.amd.com/en/support/kb/faq/amdonlinestorefaq

  • Which countries does the AMD Store ship to?
    • US, Canada, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, and Sweden
    • We are temporarily unable to process shipments to the United Kingdom.

If you live in one to the above countries and AMD Store won't ship there then I suggest you open a AMD SERVICE REQUEST (Official AMD SUPPORT) and ask them directly why: https://www.amd.com/en/support/contact-email-form

 

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Ferrummaster
In response to elstaci
Adept I
‎03-09-2021 07:54 AM

I've made a request.

Will post up the answer afterwards here for others to read.

Ferrummaster
In response to Ferrummaster
Adept I
‎03-15-2021 06:09 AM

It seems I need to write another ticket. Here is my first reply.

Spoiler

Your service request : SR #{ticketno:[8201068991]} has been reviewed and updated.

Response and Service Request History:

 

Thank you for your email

 

Thank you for your love and support towards AMD

 

I understand your concern we are not authorized to comment on this .however I request you to please reach out  our AMD sales team .

 

https://www.feedback.amd.com/se/5A1E27D2631C3BC8

 

Thanks for connecting AMD

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