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islack
Journeyman III

5120x1440p @ 240hz refresh rate unsupported by AMD Ryzen™ 7 7735HS processor / 680M on SER6 Mini?

I purchased a Beelink SER6 Max mini PC that is unable to support 240Hz refresh rate without flickering or failing in some fashion (5120x1440p) on Samsung G9. See this video: https://www.youtube.com/shorts/iN4oVoGVGtg

The issue is not the monitor, not the cable (Thunderbolt 4) but either a defective beelink mini pc (craftmanship issue) OR the CPU doesn't support it. I would be shocked of the later to be true since my i5-11320H Intel mini pc can handle 5120x1440p@240hz just fine.

AMD Ryzen™ 7 7735HS: https://www.amd.com/en/product/12941

 

DisplayPort Max Refresh Rates (SDR)
3840x2160 @ 60Hz
3440x1440 @ 144Hz
2560x1440 @ 180Hz
1920x1080 @ 240Hz

 

vs.

AMD Ryzen™ 7 7840HS: https://www.amd.com/en/product/13041

 

DisplayPort Max Refresh Rates (SDR)
7680x4320 @ 60Hz
3840x2160 @ 240Hz
3440x1440 @ 360Hz
2560x1440 @ 480Hz
1920x1080 @ 600Hz

 

 

Looks like 7735HS isn't able to do 240hz refresh rate with 5120x1440p  resolution but 7840HS can handle it. Can someone help verify if the documentation above is wrong and 7735hs does indeed support 240hz for my use case?

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islack
Journeyman III

Lowering my resolution while keeping 240Hz refresh rate does not fix the issue. Do I need a GPU BIOS update?

"113-REMBRANDT-X37" BIOS date 2022/04/12

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