Gaming Discussions

[alexmain290]

I am trying to figure out what is wrong with my PC. It is newly built but is having issues with a specific game, Final Fantasy 7 Rebirth.

Specs:

OS: Windows 10 64 bit

CPU: AMD Ryzen 7 5700X3D 8-Core Processor 3.00 GHz 

GPU: AMD Radeon RX7600 VRAM 8176 GDDR6 2250 MHz

Drivers: 25.1.1 (Also tried 24.7.1 & 24.12.1)

RAM: 32.0 GB

Storage: 1 TB 3D NAND SATA Internal SSD (540MB/s)

Power Supply: Cosair RM 1000x

For some reason I am unable to play the game, every time I load in, the game crashes with a DXGI_ERROR_DEVICE_REMOVED. It can be anywhere from 30 seconds to 5 minutes, but I cannot play longer. Any ideas? I believe I saw similar post on other games, but I am not sure if they were resolved or how long they take for resolution, or if it is on my end?

Specific Error:

LowLevelFatalError [File: Unknown] [Line: 952]

GetParentDevice()->GetResidencyManager().ExecuteCommandLists(D3DCommandQueue, Payload.CommandLists, Payload.ResidencySets. Payload.NumCommandLists) fails at D:/j/workspace/E2/PC/e2p_BuW64MSt/cw/Engine/Source/Runtime/D3D14RHI/Private/#D12DirectCommandListManager.cpp648 with error DXGI_ERROR_DEVICE_REMOVED

[Felipereckless]

Hey!

I have the same gpu and the exactly same problem!
i saw some videos trying to fix it, but nothing works.
Hope someone on AMD help us.

[atmosphere]

Hmmz seems like a driver crash or power issue causing the GPU to through errors or reset.

Might be a game bug,  .. do most other games work without issues? Also what resolution/refresh are you running in-game?

Next:

Check power cables, you need to connect the PCIE plugs.. if its 4x2 pins, the connector has to match. That cable should go to an "pcie 12v" connector on the PSU. There could be a simmilar connector for the mainboard on the PSU (something 12V ATX) check if those are connected, some boards have 2 connectors: 1 for board and ram, and 1 for iGPU/APU.. 

If the dGPU cant pull enough power from board or PSU it will fail, but might be recoverable as in driver and/or card reset. 

Might be a game bug,  .. do most other games work without issues? Also what resolution/refresh are you running in-game Could you tell brand&type display, or displays, and what connection/cable?

Faulty cables could disconnect the monitor for a few ms, which could/should crash a exclusive (no-mo-display, no-mo-exclusive) fullscreen session. 

[Rhaggnos]

Nothing is wrong with your config, the port of FF7 Rebirth is just garbage.

Here's what worked for others, try it in order:

- Lower Background Detail from Ultra to High
- Match the resolution scaling min/max (set it to 100/100 or 66/66)
- Revert to driver version 24.7.1

For Stuttering and crappy Frametime

- Set the in-game fps limit to 120
- Use Rivatuner or the AMD Adrenaline software to cap the FPS below that (I recommend 70 or 80fps cap)
- Turn off all Overlays (Steam, AMD, Rivatuner etc)
- Get this mod: https://www.nexusmods.com/finalfantasy7rebirth/mods/70?tab=description

The mod replaces outdated DLLs in the game's dx12 with current ones and comes with a registry edit that giver FF7 CPU Priority. Fixed all stuttering entirely for me on RX7900 XT / Ryzen 7600X

Hope it helps

[alexmain290]

Thank you for the reply. I Just tested this morning, and unfortunately, I am still having the same issue. I did notice that the shader recompile took a lot longer than with 25.1.1, which game me hope.

- Background detail = High

- Resolution scaling 100/100 & 66/66 tested

- Reverted to 24.7.1

- In game FPS to 120

- AMD cap at 60

- All overlays off

- Mod installed

- new game