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Drivers & Software

Journeyman III

Variable Refresh Rate issue (Asus laptop screen black out after connection with a power adapter)

Hello everyone,

I have a Asus ROG Strix G513 2022 (AMD R7 4800H, NVIDIA GeForce RTX 3050)

It has an issue on auto change of refresh rate whenever i plug the laptop with a power adapter. The laptop monitor screen will become black out, and I somehow cannot disable the function of auto refresh rate change. I researched online and could disable variable refresh rate from WIndows 11, AMD chipset software and Asus Armoury Crate. Yet the problem remains.


Please help!! Thank you!


Laptop screen black out when power supply is connected



Refresh Rate is changed to 144hz after power supply is connected



After unplugging power adapter, refresh rate automatically dropped to 60hz. Notebook screen returns



I disabled anything related to auto refresh rate or dispay in AMD, WIndows 11 and even at Asus Armoury Crate, but they cannot solve the issue.


Disable Variable Refresh Rate Technology at AMD software

1 AMD.jpg


Disable Variable refresh rate at Windows 11


3 Windows variable refresh rate.jpg


Asus Armoury Crate is changed to Panel Power Save mode

2 Armoury crate.jpg


Please help!!!  Thank you!

1 Reply
Journeyman III

any suggestion?