PC Drivers & Software

[Frogmad]

Specs:

AMD Radeon 6800XT - Nitro+

Microsoft Windows 11 Home - Version 10.0.22631 Build 22631

Adrenaline Edition Version 24.5.1 (Driver Version 31.0.24033.1003)

Iyyama - G-MASTER GB3266QSU-B1 2560 x 1440 @144Hz DP

AMD Ryzen 7 7800X3D 8-Core Processor

Gigabyte B650 GAMING X AX Rev 1.1 Bios F30

CORSAIR RM1000x Gold

CORSAIR VENGEANCE 32GB (2x16GB) DDR5 DRAM 6000MT/s CL36

I started noticing a couple weeks ago that every so often I will suffer random crashes when playing games (PC immediately turns off), however when these would happen I would just blame the fact I was playing a new game that is inherently known to be unstable (Fallout 76) and WIP game (Deadlock from Valve software) that likely hasn't undergone thorough crash testing, or just random driver crashes and it wouldn't occur again for a while. Now it has become increasingly common and annoying and I spent the last few days trying to figure out a solution, in doing so I found that opening photoshop and applying any heavy filter to an image would cause a crash to occur during the process roughly within a minute or two. 

To put it into context playing Fallout 76, usually a crash will only occur after a couple hours when in an intensive scenario. Whereas playing Deadlock on DX11 causes a crash within a minute or two yet Vulkan will only crash after a couple hours. Checking windows event viewer after crashes reveals nothing except unexpected shutdown.

I've tried running DDU, downgrading the drivers to 2023, installing the latest bios then shorting the cmos battery for the default testing, and then updating again. Reseating the memory, unplugging and plugging back in every power cable, removing the cpu cooler and using new thermal paste, removing any and all overlock/boost settings such as EXPO or PBO. You get the idea.

I'm mainly here to say I have no idea what I can do or what is causing this and any help or ideas would be appreciated! 

[chemarodri1997]

I have a build similar to yours except that the graphics were from Nvidia. The PC suffered sporadic crashes but especially when I played games. I tried bios upgrades and downgrades, changing the RAM for another model, enabling the EXPO profile / leaving it at the base frequencies, limiting the CPU voltage...

In the end I removed the graphics card (4070Ti) and tried another old one that I had at home and the PC became stable. I thought then that it was a problem with the 4070 graphics card, however when I put it back and try again I haven't had any more problems. Maybe it's a placebo effect, but I've been playing and using the PC continuously for 2 days and I haven't had any strange restarts.

[Hiramabiff]

I don’t have your build, however when I started having crashes and couldn’t find the cause, a it friend who was a hardware specialist noticed that my screen would start to look like it was tearing right before a crash.  Ended up being my psu.  Once I changed my psu all my crashes stopped. That’s just my experience with random crashes.