Drivers & Software

[wo0dsy]

Hello, today I was prompted by a game to update my graphics drivers. 
I went to the radeon software to install and sure enough 24.5.1 is there. Usually, everytime an update is available it works flawlessly and i restart ready to go.

This time, when i clicked install, the wizard opened and installed the files, followed by the window which prompts "checking your PCs hardware for dri.ver and software compatibility" within the application that follows the wizard. 

This screen dissappears without completion and nothing else happens.
Assuming it was some kind of bug i consulted forums and was suggested to try DDU and then attempt it again.

Please bare in mind my PC was flawless to this point and i had never had any GPU related issues, hardware or software alike.

After the DDU (meaning i no longer have any graphics drivers) i cant install drivers. 
I have tried multiple revisions, offline safe mode installations etc. 

I just cant seem to find a fix.
Now my once flawless PC has a GPU with no drivers, meaning im stuck using my gaming PC as a forum scroller trying to find a fix.

As my PC worked fine before, im hesitant to do a fresh install, i have a lot on here i would hate to lose.

If possible, id like to maintain my data and diagnose the issues with the AMD driver installation process.

Many thanks in advance.

GPU : RX 6600 XT

Attached to this thread is the point of installation at which the applications fails to proceed. No crash. No error. It simply closes and nothing happens.

Here is my installation log for the AMD installer;

2024-05-28::19:33:42::056 SupportedRendering::IsIntelNaviteRenderingRequired:303 GetInstalledDriverVersion function entered.

2024-05-28::19:33:42::085 InstallMan::InstallMan :5807 addl init happened

2024-05-28::19:33:42::085 InstallMan::InstallMan :5808 Starting install: "C:\AMD\AMD-Software-Installer\BIN64\AMDSoftwareInstaller.exe" -CLEANAFTERINSTALL -LAUNCHEDFROMNSIS

2024-05-28::19:33:42::239 InstallMan::isChipsetInstallerEligible :6861 isChipsetInstallerEligible:- =0

2024-05-28::19:33:42::670 CUIManager::getDefaultInstallTypeSelection :3773 Inside getDefaultInstallTypeSelection

2024-05-28::19:33:42::670 CUIManager::getDefaultInstallTypeSelection :3773 Inside getDefaultInstallTypeSelection

2024-05-28::19:33:43::696 InstallMan::performMyState :5170 performMyState: IM_DETECTION

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :228 --InfoParser -> parseBulidHighletXML CNVersions Whitelist:

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 19.20

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 19.30

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 19.40

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 19.50

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.10

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.20

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.30

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.40

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.45

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 20.50

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.08

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.09

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.10

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.20

2024-05-28::19:33:43::756 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.30

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.40

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 21.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 22.10

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 22.20

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 22.40

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 23.10

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 23.20

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 23.30

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :241 --InfoParser -> parseBulidHighletXML : 23.40

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 17.10,17.20,17.30,17.40,17.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 18.10,18.20,18.30,18.40,18.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 19.10,19.20,19.30,19.40,19.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 20.10,20.20,20.30,20.40,20.45,20.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 21.10,21.20,21.30,21.40,21.50

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 22.10,22.20,22.40

2024-05-28::19:33:43::757 CParsePackageData::parseBulidHighletXML :294 --InfoParser -> parseBulidHighletXML Release: 23.10,23.20,23.30,23.40

2024-05-28::19:33:43::757 CDetectionMgr::parseBuildHighletsXML :2816 --CDetectionMgr ->BuildHighlight JSON parsed successfully

2024-05-28::19:33:43::761 CDetectionMgr::performJsonParsing::<lambda_2>::ope:727 ----CDetectionMgr -> Found ccc2_install.exe in C:\AMD\AMD-Software-Installer\BIN64\..\Packages\Drivers\Display\WT6A_INF\B402774

[cpurpe91]

Are you using the autodetect tool or the actual driver download?

[wo0dsy]

Hi, 

I have tried both of the autodetect and manual drivers both online and offline. Its the same step where it detects current hardware and drivers where the program closes. It doesnt show errors, it just closes as if its been alt+f4

[FunkZ]

After the DDU have you deleted the AMD folder and then download the driver package manually?

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-r...

[wo0dsy]

Hi, i completely removed all folders in my C drive, the amd folder in the drive and then the amd folder in the program files location. This was following the DDU, essentially resetting it so that id never had an AMD driver before.

[cpurpe91]

Did this work?

[wo0dsy]

no, same issue. Afraid im now factory resetting and starting from the beginning. If driver issue persists then its hardware. Cant afford for the pc to be down any longer so here we go xD. 

Thanks for the help everyone, ill now close the post.