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Drivers & Software

Trandafir
Journeyman III

Threadripper 2950x, Asus Zenith Extreme Mouse disconnecting and reconnecting windows 11

hello I'm new here, I have a Threadripper 2950x with Asus Zenith Extreme - Windows 11, when playing games sometimes my mouse disconnects and reconnects in 2 seconds, but sometimes I have to unplug and replug my mouse

Method that i already try

  • try all USB ports
  • Uninstall USB driver
  • Downloadthe latest driver on the Asus website
  • try the mouse on another computer
  • Update latest bios
  • Update latest windows update

The strange thing why i have 2 AMD USB 3.0 eXtensible Host Controller - 1.0  (Microsoft) it is normal?

WhatsApp Image 2023-12-07 at 22.50.05.jpeg

0 Likes
1 Solution
johnnyenglish
Grandmaster

Can you try a USB hub with the mouse connected to it? Could be some weird incompatibility.

Some mice have updated firmware too, worth checking out.

The Englishman

View solution in original post

2 Replies
johnnyenglish
Grandmaster

Can you try a USB hub with the mouse connected to it? Could be some weird incompatibility.

Some mice have updated firmware too, worth checking out.

The Englishman

I think there some weird incompatibility like u said, but sadly my mouse not getting any firmware update,for now the problem seem gone, thankyou for ur guide.