Drivers & Software

[sr_caio]

Before upgrading the processor to Ryzen 7 5800x, I used StoreMI with no problems on my r7 2700x. Today the new version of StoreMI for x470 + Ryzen 5000 was released and I went to install it again. But I always come across the error: StoreMI is unable to support this motherboard SATA source HDD and SATA cache SSD attachment. The PC is basically the same and the program worked without any problems on Ryzen 7 2700x. Anyone else with this problem?

[AMDeer]

Check the drives connected to the system in device manager, before installation.
Try with latest Storemi 2.1.0.191 and update.

[sr_caio]

All disks are recognized normally, and the OS was reinstalled when the processor was changed, so I rule out compatibility issues between versions. I tried the latest version of StoreMI and the log shows the following error

jul 15,2021 13:26:41;Information;SATA AHCI Count: 1
jul 15,2021 13:26:41;Information;NVMe Controller Count: 0
jul 15,2021 13:26:41;Information;Windows Caption: Microsoft Windows 10 Pro
jul 15,2021 13:26:41;Information;Windows Version: 10.0.19043
jul 15,2021 13:26:41;Information;Supported Chipset Family: VEN_1022&DEV_43C6
jul 15,2021 13:26:41;Information;Supported Chipset Model: VEN_1022&DEV_43D0
jul 15,2021 13:26:45;Information;Disk Drives Connected: Samsung SSD 860 EVO 250GB ,NVMe Samsung SSD 970 ,ST3000DM0011ER166 ,ST3000DM0011CH166
jul 15,2021 13:26:45;ERROR;Check for Required Storage Configuration - FAILED
jul 15,2021 13:26:45;Information;Local system language: Portuguese

[djasthma]

I have the same problem, been this way for many months now. i have logged a ticket an i am waiting on AMD to get back to me on this. When i get an update i shall inform you aswell.