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Drivers & Software

semo4ka2003
Journeyman III

sapphire rx 580 8 gb nitro+

sapphire rx 580 8 gb nitro+ fans do not turn. If you say that it needs a load, then I will tell you this: I have run the game many times and there was a load, but it just overheated and the computer went down. You have to use msi afterburner every time to turn on the fans. They themselves are not as not untwisted. Drivers are the latest. It may be that the video card is from AMD and the Board is from INTEL and they do not fit this. Please help me solve the problem .

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2 Replies
elstaci
MVP

Re: sapphire rx 580 8 gb nitro+

Sapphire RX 580 does have a ZERO DB Cooling:

Intelligent Fan Control III

ZERO DB COOLING

Enjoy complete silence under light workloads with entirely passive cooling. No spinning fans means no distractions while you work or chill.

 

PRECISE FAN CONTROL

Traditional fan may have up to 10% difference on fan RPM from fan to fan at the same fan duty cycle. Now with the new fan controller on the SAPPHIRE NITRO+, this tolerance is reduced to 3.2%. This improvement on the accuracy ensures the cooling and noise performance of every card is up to the standard.

Also Sapphire has its own GPU software called Trixx. The latest version is 7.3.0.

Users in the past have complained about the same issue about Zero RPM not working. Seems like it was a AMD driver problem with those.

Do you have the latest AMD Driver installed from here: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-3-1 

In the Release Notes for the latest Driver under FIXED ISSUES:

Also try a previous AMD Driver and see if the fans starts working normally from here: https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/rade... 

NOTE: Sometimes Radeon Wattman has conflicts with 3rd party software like MSI Afterburner and Trixx.  Try uninstalling MSI and Trixx and use Wattman to configure your GPU Fans to be aggressive or disable Wattman and any other software that controls the GPU fans and see if Zero RPM starts working or not.

mstfbsrn980
Grandmaster

Re: sapphire rx 580 8 gb nitro+

MSI AfterBurner software can prevent Radeon WattMan settings from working properly and fan controls may be disabled. Also softwares such as MSI AfterBurner can sometimes affect the driver's settings irrevocably. You can follow these ways...
- Uninstall MSI AfterBurner.

- Use DDU in Windows safe mode for uninstalling the display driver.
- Return to Windows normal mode and install the latest driver.