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Drivers & Software

r32fanboy
Journeyman III

Ryzen 9 3900x + Radeon VII Constant WHEA Errors

Just upgraded to a Ryen 9 3900x and after fresh installing windows with the latest GPU drivers and chipset drivers and motherboard BIOS it keeps crashing with WHEA_UNCORRECTABLE_ERROR while playing games.
The GPU and CPU are both at stock clocks, have never touched OC with them.

System Specs:
AMD Ryzen 9 3900x
AMD Radeon VII (Radeon Software Version
19.7.1)
16Gb Corsair Vengeance LPX DDR4@3000Mhz
EVGA 850w PSU
ASRock X470 Taichi (BIOS Revision 3.43 - latest)

Another issue that I see is that in AIDA64 stress testing, when the "Stress FPU" option is selected, the CPU temps spike to 94c despite being at stock clocks and 1.35v on a 360mm AIO. Not sure if it's meant to do that, but it's quite worrying.

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3 Replies
bigmalloyman
Adept I

Re: Ryzen 9 3900x + Radeon VII Constant WHEA Errors

Getting WHEA errros is windows 10 1903, the errors started the day I replaced my 1600x cpu with a 3600, no other changes.

specs

ryzen 3600 cpu

asrock ab350m pro4 motherboard

rx 5700 gpu

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>17</EventID>
  <Version>1</Version>
  <Level>3</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2019-07-21T01:01:35.211403900Z" />
  <EventRecordID>5599</EventRecordID>
  <Correlation ActivityID="{a8f67d8a-3bbb-421e-a034-751d913873f5}" />
  <Execution ProcessID="4168" ThreadID="5360" />
  <Channel>System</Channel>
  <Computer>DESKTOP-QGM6ECQ</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="ErrorSource">4</Data>
  <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
  <Data Name="FRUText" />
  <Data Name="ValidBits">0xdf</Data>
  <Data Name="PortType">5</Data>
  <Data Name="Version">0x101</Data>
  <Data Name="Command">0x10</Data>
  <Data Name="Status">0x407</Data>
  <Data Name="Bus">0x1</Data>
  <Data Name="Device">0x0</Data>
  <Data Name="Function">0x2</Data>
  <Data Name="Segment">0x0</Data>
  <Data Name="SecondaryBus">0x0</Data>
  <Data Name="SecondaryDevice">0x0</Data>
  <Data Name="SecondaryFunction">0x0</Data>
  <Data Name="VendorID">0x1022</Data>
  <Data Name="DeviceID">0x43b2</Data>
  <Data Name="ClassCode">0x30400</Data>
  <Data Name="DeviceSerialNumber">0x0</Data>
  <Data Name="BridgeControl">0x0</Data>
  <Data Name="BridgeStatus">0x0</Data>
  <Data Name="UncorrectableErrorStatus">0x100000</Data>
  <Data Name="CorrectableErrorStatus">0x2000</Data>
  <Data Name="HeaderLog">01000005012200002000080500000000</Data>
  <Data Name="PrimaryDeviceName">PCI\VEN_1022&DEV_43B2&SUBSYS_43C61849&REV_02</Data>
  <Data Name="SecondaryDeviceName" />
  </EventData>
  </Event>
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titrek
Journeyman III

Re: Ryzen 9 3900x + Radeon VII Constant WHEA Errors

Only use %10max

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xlox
Miniboss

Re: Ryzen 9 3900x + Radeon VII Constant WHEA Errors

94° is pretty high , try to disable auto oc so that the proc never get higher than 3.8Ghz (and then test again to see if it's a temperature related problem, but i think if it was a processor temperature problem the message would be different, but 94° is still high , mine never gets higher then 75-80° depending on ambiant temp, with a 2 fan radiator wc)

you can upgrade your radeon VII to 20.4.2 too , would eliminate a gpu driver related problem, as i think most stable radeon VII drivers I saw were 19.11.3 and 20.4.2

and check your rams too ... memtest , or at least try first to not use them at there maximum freq (no xmp , just default , maybe 2133 or less)

i would

1) test rams

2) upgrade gpu driver

as you change hardware , processor , memory , motherboard etc , don't forget to reset bios to default , better , reset CMOS on motherboard,

it can be useful sometimes

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