Help!! My laptop has a Ryzen 5 3500U in it, and no GPU other than the integrated one. While it does work up to performance, it gives me constant black screens that I have to restart the iGPU for and sometimes, it'll crash during the black screen, requiring a force restart.
Device Manager says:
Device PCI\VEN_1002&DEV_15D8&SUBSYS_380517AA&REV_C2\4&35feb52a&0&0041 was configured.
Driver Name: oem1.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Driver Date: 04/28/2022
Driver Version: 30.0.15021.11005
Driver Provider: Advanced Micro Devices, Inc.
Driver Section: ati2mtag_Picasso
Driver Rank: 0xCF2000
Matching Device Id: PCI\VEN_1002&DEV_15D8&REV_C2
Outranked Drivers: display.inf:PCI\CC_0300:00FB2008
Device Updated: true
Parent Device: PCI\VEN_1022&DEV_15DB&SUBSYS_00001022&REV_00\3&2411e6fe&0&41
I've attempted:
- reinstalling drivers
- installing newer/older versions
- chkdsk, sfc /scannow, DISM scan
- updating BIOS
- reinstalling windows
- using different windows versions (early 10 releases, late 10 releases, windows 11)
Usually, the only thing that stops it from happening is having a game running, but recently it's started occurring even on games.
Nothing's been a fix, either permanent or temporary. Is there anything I'm missing in how I could fix this?
