Drivers & Software

[kingsina]

I just downloaded the new 24.8.1 AMD Software and after I installed that, it automatically downgrades to 24.3.1 driver. I have XFX RX 580

[riad208]

the same thing with Ryzen 5600G Vega 7

[kingsina]

What is your windows version?

I'm on Dev 27686.1000.
Maybe it's because of that?

[riad208]

Windows 11 23h2 , updated to latest

[treyreed15]

mine did the same thing and now i cant get back to 24.7.1 

[FunkZ]

It appears 24.7.1 was moved to Previous Drivers when 24.8.1 was initially made available, but then when 24.8.1 was withdrawn it wasn't moved back to current.

Check the product page for your graphics and go to Previous Drivers link, see if 24.7.1 is available for download there.

https://www.amd.com/en/support/downloads/previous-drivers.html/graphics/radeon-600-500-400/radeon-rx...

[elstaci · Accepted solution]

The reason why your RX 580 automatically downgrades to AMD driver version 24.3.1 is because that is the last latest version from AMD download for your GPU card: https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-600-500-400/radeon-rx-500-seri...

Most likely version 24.8.1 is not compatible with your RX 580.  Need to wait for AMD to update your GPU RXX 580 AMD driver.

All RX 400,500, & 600 has 'Limited driver support" which means that the latest AMD drivers are not compatible and if they are compatible only certain features will work that are still supported by the RX 400,500, &600 series GPU cards.

Here is AMD Driver version 24.8.1 "Release Notes" under GPU Compatibility it shows that all RX 400,500, 600 GPU series cards are not compatible: https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-8-1.html

[riad208]

My friend, AMD actually releases a new update every time, look at the picture

Only this update, it is not actually 24.8.1 but there is an error, either in the link or a technical error from AMD

The second update that is released every two months is called combined, this will be the best

[elstaci]

Okay I see that AMD has a special combined version that is compatible with the RX 500 series GPU cards only mentioned in the "Release Notes" but not mentioned nor shown in the main AMD Download page.

Systems pairing RDNA series graphics products with Polaris or Vega series graphics products:

• AMD Software: Adrenalin Edition 24.8.1 Driver Including Vega and Polaris Series Graphics Support for...

I believe that the Graphics technology in the non-combined Version 24.8.1, most of it is not compatible with the older technologies of RX 400, 500, 600 & Vega GPU cards. Thus it is limited to those parts of the driver that are still compatible with the Non-RDNA GPU cards. 

Everyone with Non-RDNA GPU RX GPU cards will just need to wait until AMD officially updates the latest AMD Driver for the RX400, 500, 600 & Vega GPU cards from version 24.3.1 .

EDIT: But there seems to be an updated AMD Driver newer than 24.3.1 that is compatible which is a previous AMD Driver  24.7.1 as mentioned by FunkZ in his reply which he supplied a link to: https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-7-1-POLARIS-VEGA.html

Looks like AMD hasn't updated their AMD Download page showing that the latest AMD driver for the RX 400, 500 & Vega GPU Cards is actually version 24.7.1

[uncyler825]

AMD has said many times that the RDNA and Polaris/Vega drivers are separate, why do you think a driver marked "RDNA" will support the RX 580?

The link https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-8-1.html is RDNA driver. NOT Polaris/Vega driver.

Latest Polaris/Vega driver > https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-3-1-POLARIS-VEGA.html

[elstaci]

First show me in my previous reply where I said that driver version 24.8.1 will support RX 580? 

I mentioned that most likely it was INCOMPATIBLE in my previous reply and I verified through the driver's Release Notes that it was incompatible. The OP didn't know realize that.

Second I also mentioned that AMD now only has "LIMITED SUPPORT" for all RX 400, 500, & 600 and VEGA GPU cards.

I was showing and explaining to the OP that the driver that he was trying to install for his RX 580 version 24.8.1 was not compatible with his GPU card which is why it downgraded to the latest compatible version 24.3.1 that is compatible.

Your two links shows which Drivers are compatible and which aren't.

[hashirmemon3]

i really need help i've already downloaded amd 24.7.1 before 24.8.1 release but i wanted to reinstall to 24.8.1 but it is not compatible and then i tried to download back the24.7.1 but now it downgrades to 24.3.1 and COD warzone only supports 24.8.1 and now i have to download 24.3.1 so my game will not work properly....! 

[FunkZ]

Yup, looks like AMD removed 24.7.1 from drivers download for Polaris/Vega for some reason. Not sure why, I've been running it on my Vega graphics since 6/18 with no problems.

Anyway, the Polaris/Vega graphics family originally launched in 2017 and the drivers are on "limited support" which means they're not updated as often.

It's unfortunate especially for Vega owners as some very recently released products still use Vega graphics (5000 series G desktop and mobile processors) and are only a few years old.

[elstaci]

Either upgrade your RX 500 series GPU card to a newer AMD GPU card or wait until AMD officially updates its RX 400, 500, 600 and VEGA GPU cards at AMD Download page.

Otherwise you will be out of luck to try to run a game that the latest AMD driver uses technology that the RX 500 GPU cards simply doesn't possess.

According to version 24.7.1 it does show to be compatible with the RX 500 GPU cards but if you installed it and it again reverted to the last compatible 24.3.1 driver seem to indicate it isn't 100% compatible.

I would open a AMD SUPPORT Ticket and asked why 24.7.1 that shows it to be compatible with your GPU card still downgrades to version 24.3.1. : https://www.amd.com/en/forms/contact-us/support.html

Note: Make sure to use Display Driver Uninstaller (DDU) to remove your current AMD driver before installing the AMD driver again.  Otherwise some traces of the previous AMD driver in your PC might corrupt the installation of your present AMD driver installation.

[maverick007]

I would like to know if anyone has any news regarding the 24.8.1 update for the rx580 video card? Are they working to release this update for this card or not? Could anyone please inform me?