Drivers & Software

[norafateh]

I've been experiencing a frustrating issue with my RX 7800 XT when using a dual monitor setup (one monitor connected via DP and the other via HDMI). Whenever I have both monitors active, I encounter a green screen followed by a system reboot.

Has anyone else come across this issue with the 7800 XT or a similar AMD card? I've tried updating drivers, but the problem persists. Any insights or potential solutions would be greatly appreciated.

[kyton]

got my 1st green screen today.  Have had random reboots for a while. Also dual screen.

Screen 1  - 1440P 75hz  DP to DP

Screen 2  - 1080P 75hz DP to HDMI cable

[faust95]

I have the same issue and also open a thread about it . I think that is problem of drivers

[Isendyl]

It's the same issue, it's caused by the dual monitor when one monitor is DP and the other is HDMI

https://community.amd.com/t5/graphics-cards/7800-xt-crashing-with-dual-monitor-setups-dp-hdmi-green-...

Hoped that the new driver would've fixed it but it doesn't even looks like they're aware of it

Unplugging the 2nd monitor is a workaround for now aswell as simply swapping the HDMI screen for a DP  

[zellith]

I swapped the screens for all DP and still get the occasional reboot.

[Matt_AMD · Accepted solution]

We have an existing dicussion on this topic. Please use that thread to provide your feedback and track future status updates. 

https://community.amd.com/t5/graphics-cards/7800-xt-crashing-with-dual-monitor-setups-dp-hdmi-green-...