PC Drivers & Software

[carlosmuerto]

hi, i have a my friend's pc with this problem: he bought a msi radeon rx 570 4gb ARMOUR OC and when he play any game after some time his pc crash with white or black screen and a static noice in audio output.

so here is some test I already done.
in both pcs already done userBenchmark and Heaven benchmark. In his pc with default values crash when temp reach 40 °C, if i reduce the power limit (%) to -50 in afterburn the heaven benchmark can run continuosly without problem but if heat up (with a hairdryer), it crash near 45°C. in my pc the same card and power supply complete both benchmark successfully with 60°C stable.

My friend PC:

CPU:
MotherBoard: Biostar h61mgc ver6.6
ram: 2x4gb (each ram from diferent manofacturer)

My PC:
CPU: INTEL g4400 3.30GHz
MotherBoard: h170 pro gaming
ram 1x8gb
previusly without gpu.

shared part, my friend's:
msi radeon rx 570 4gb ARMOUR OC.
EVGA 600 BR, 80+ BRONZE 600W.

Motherboad: Biostar h61mgc ver6.6

ram: 2x4gb (each rams form diferent manofacturer)

[benman2785]

reinstall 20.12.1 with "Factory Reset" option

did he bought the RX 570 4G used?

[carlosmuerto]

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@benman2785 wrote:

reinstall 20.12.1 with "Factory Reset" option

did he bought the RX 570 4G used?

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already done it, before post, uninstall and clean install with "Factory Reset". and I don't know if it's used, but everything seems to be used

[benman2785]

i mean did you buy the card new - form a normal sales company (like Microcenter etc) or did you bought it used from a friend or ebay etc

[xlox · Accepted solution]

different manufacturer ram is not recommended for stability , maybe try with 1 stick (your stick of 8gb ?) at default settings