cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

colesdav
MVP

Radeon™ Software Adrenalin 2020 Edition 21.1.1 Keyboard and mouse dropout.

Jump to solution

I report this here as there is no other acceptable way to do so. 
AMD Bug Reporting Tool offers no Data Trawl Opt out. 
No way to report Bugs on WEB.
Useless. 

Was running Adrenalin 2020 Edition 20.12.1 Optional (WHQL) fine for 1 month. 
No major problems apart from the odd very brief "Blackscreen" when playing Video or games. 
But hey, 
AMD are never going to completely fix that on RX5700XT are they? 

Used Adrenalin 2020 21.1.1 installer to do Factory Reset Install. 
PC Keyboard and mouse just randomly disconnect themselves if I launch the Adrenalin 2020 21.1.1 GUI/UI.

I then tried DDU in safe mode disconnected from the internet and reinstalled Radeon™ Software Adrenalin 2020 Edition 21.1.1.

I will test this for the next day. 

System Specs. 

Motherboard :ASUS ROG Crosshair Hero VII. 

MB BIOS 3003. 

CPU: Ryzen 2700X. 

OS: Windows 10 64bit Pro 2004 with latest patches and windows checks check o.k. 

GPU: RX5700XT. 

RAM 32GB Corsair 3200MHz 

SSD Samsung 1TB EVO. 

I am just reporting this. 
I ask for no help. 
I have "left" the AMD Community Forum. 

Thank you. 


 

0 Likes
1 Solution

Accepted Solutions
colesdav
MVP

Re: Radeon™ Software Adrenalin 2020 Edition 21.1.1 Keyboard and mouse dropout.

Jump to solution

Keyboard and mouse dropout happened again today.
Multiple times. 
DDU in safe mode disconnected from the internet.
Removed Radeon™ Software Adrenalin 2020 Edition 21.1.1

Installed Removed Radeon™ Software Adrenalin 2020 Edition 20.12.1 WHQL.
Problem solved. 

View solution in original post

0 Likes
1 Reply
colesdav
MVP

Re: Radeon™ Software Adrenalin 2020 Edition 21.1.1 Keyboard and mouse dropout.

Jump to solution

Keyboard and mouse dropout happened again today.
Multiple times. 
DDU in safe mode disconnected from the internet.
Removed Radeon™ Software Adrenalin 2020 Edition 21.1.1

Installed Removed Radeon™ Software Adrenalin 2020 Edition 20.12.1 WHQL.
Problem solved. 

View solution in original post

0 Likes