Drivers & Software

[neb]

Hey all.

Trying to update to 18.8.1 and It has been a nightmare.

The installer runs as it should then the screen goes black, it sounds like the device has been removed and then it sits there.

It stays like this until I reboot the PC. It is driving me nuts.

I tried a clean install of this earlier on and it looked like it was working. Seemed to intall, PC rebooted etc but then there were errors with the driver and it got reverted back to version 16.

I'm running a R7 200 series as mentioned and up until now all driver updates have been straight forward.

Any help will be greatly appreciated

Thanks

[kingfish]

There are lots of R7 200 series cards...please furnish > INFORMATION REQUIRED WHEN POSTING A QUESTION

[neb]

Here are my device settings if this helps.

I'm running it on Windows 10 64bit. Lenovo machine.

I've managed to update to 18.5.1 OK but cannot get the 18.8.1 to install.

[kingfish]

All I can tell by your screenshot is you could have a laptop...maybe.

What is so hard to type out?

Describe your system:

• AMD Graphics Card
  • Make and model; e.g. AMD R9 290X
• Desktop or Laptop System
  • If a laptop, make and model of the Laptop
• Operating System
  • E.g. Windows 10 64bit
• Driver version installed
  • E.g. Radeon Software Crimson Edition 15.12
• CPU/APU
  • Make and model number; e.g. FX 9590

[neb]

Hi

it's a PC running Windows 10 64Bit.

CPU = AMD A10-7800 Radeon R7

Here's the details, i hope:

Here is the graphics card:

and here are pictures of it, if that helps.

Anything else you need, let me know

Thanks

[kingfish]

Ok..what's important here is that you have a APU with integrated R7 graphics...and a discrete R7 *** (something) series graphics card.

First have you selected the discrete card as Primary in the bios? This disables the integrated R7 graphics...and the system will now use the discrete R7 2?? . Now when you look for a graphics driver update, you will have to know exactly which R7 200 'series' you have. R7 250? R7  240? Look on the box or receipt.

[kingfish]

If you don't know your computer specs..run Speccy...and it will tell you

Download Speccy | Find your computer specs, free!