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Drivers & Software

ZoivAster
Journeyman III

Problem over AMD Reward

Hello, I got an email with the code to enter in the AMD verification tool, I verified the code and then I pressed the button to "exchange my stuff" (somthing like that) and the app just closed, and nothing more happened. I created this account after doing this so maybe it was because I didnt create any account before but it's strange because when i entered my email on the website (before download AMD Reward) it  didnt told me that I didn't have account. Now if I re-enter my code, it said it was already used (it's actueally normal since I used it, but I dont have my game so it a bit sad for me).

If you need any srceen just tell me.

In any cases, thank you for helping me.

 

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1 Reply

The rewards site has its own support contact, use that for anything related to promo claim/redeem issues.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..