Hello,
I have just buy a new ryzen 5 2400g wuth graphics an MSI B350 gaming plus 2x8Go ballistyx sport ddr4 2666Mhz
Old windows 10 64bits pro 1903.
The processor. is OK but I cannot install the graphic driver, I have always a BSOD with "System Tread Exeption not Handled" Atikmdag.sys or TDR level Atikmdag.sys
I try all the things I find on the web but I cannot use the graphic card.
What can I do?
Thanks.
PBonamy
I solve the problem.
I have on the motherboard a Nvidia graphic card on the first PCI express slot I remove it and K can install the driver and after I put back the Nvidia on the second PCI Express x 4 and all is ok.
Are you installing the correct driver?
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
Thanks Kingfish, I solve the problem with the help of AMD support Online Service Request | AMD
I have on the motherboard a Nvidia graphic card on the first PCI express slot I remove it and K can install the driver and after I put back the Nvidia on the second PCI Express x 4 and all is ok.