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‎12-11-2019
08:01 PM
No signal to monitor after trying to update AMD drivers AMD RX580 in a HP Envy 795-039
Every time I try and update the driver on my computer it goes to black screen and I see no signal to monitor. I have to re-start in safe mode and roll back the driver to get the card to work again. It is a RX 580 (8GB) that came in my HP Envoy 795-039
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‎12-12-2019
07:46 AM
have you tried to unplug the HDMI cable while it's running?
Works for me.
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‎12-12-2019
10:47 AM
Called HP tech support they tried a number of things remotely to try and fix the issue. They gave up as well and because the card is still under warranty they are going to replace the card.
I did try and unplug and re-connect the HDMI cable but no luck there either.