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Drivers & Software

Journeyman III
Journeyman III

No Graphics Driver Installed AMD Radeon R9 M375

Hello,

My problem is as follows:

I had the driver version 15.201.1101.0, but I wanted to test Forza Horizon 3, so I downloaded the demo.After downloading I saw a message that I need to run version 17 .... so I downloaded the most advanced driver from AMD version 17. I do not know how, but after checking in the device manager it was version 22 ... but let's skip it. After a few hours I finished the game without encountering any problems at that time. The next day I wanted to play FIFA 17, already after the start I saw the difference-no response after the startup.When I entered the Ultimate Team (nwm or someone knows what is going on, but there are different players and build their own team). I switched and turned on the game-it did not help, so I restarted the computer-also did not help.I guess it was from the drivers, then I restored their previous version from the device manager, that is to 15.201.1101.0.Problem lost, but appeared another - I can not change the graphics card ie AMD-I and that is the biggest problem, because after buying some new game I am purposing through the intel card and I can not change to the AMD card because clicking the right mouse button and selecting ' The radeon adapter '' message appears: '' No AMD graphics driver is installed, or the amd driver is not functioning Please, install the AMD driver appropiate for your AMD hardware. Please help! I thought I should uninstall the drivers for this card (AMD) and upload those from the device manager so that it would be most comfy if you mess up my fix! If the problem lies elsewhere write it because it is very cumbersome. It does not work. I remind you that the previous games (which I chose to run on this card work) .Other parameters of the computer (laptop):

Lenovo Z51-70 (80k601btpb)

Processor ----> Intel Core i7 2.4GhzTurbo 3.2Ghz

Graphics Card ---> AMD Radeon R9 M375 4GB and Intel HD Graphics 5500

RAM ----> DDR4 8GB

Thanks in advance for all!

Wiadomość była edytowana przez: KING MASTER

Message was edited by: Matt B

We have updated the title of this discussion with relevant details to better describe your issue.

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21 Replies
Esteemed Contributor III

Re: Problem with the AMD Radeon R9 M375 graphics ca

Clean Install AMD Graphics Drivers

4. Delete the contents of the C:/AMD folder of all previous drivers

5. Win10 users..take the necessary steps to prevent/delay Microsoft automatically changing/installing graphics drivers using one of these methods > Windows 10 Forums

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Journeyman III
Journeyman III

Re: Problem with the AMD Radeon R9 M375 graphics ca

I should do 4 and 5 point??? or all of clean install AMD Graphics Drivers???

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Esteemed Contributor III

Re: Problem with the AMD Radeon R9 M375 graphics ca

Do a clean install...each step done in order.

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Journeyman III
Journeyman III

Re: Problem with the AMD Radeon R9 M375 graphics ca

could i do the same steps but instead run in safe mode ???

Is it necessary??? Because I'm afraid I will not be able to go out of it later

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Esteemed Contributor III

Re: Problem with the AMD Radeon R9 M375 graphics ca

Just follow the steps. DDU will restart your computer after it's finished.

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Journeyman III
Journeyman III

Re: Problem with the AMD Radeon R9 M375 graphics ca

yes,but i must run computer in safety and i afraid about I'll do something wrong

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Esteemed Contributor III

Re: Problem with the AMD Radeon R9 M375 graphics ca

It really won't let you do anything wrong...but if your worried, take it to a professional.

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Journeyman III
Journeyman III

Re: Problem with the AMD Radeon R9 M375 graphics ca

I afraid about safe mode,but I must download DDU - it restart computer and install driver and this restart computer , yes???

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Journeyman III
Journeyman III

Re: Problem with the AMD Radeon R9 M375 graphics ca

Or I must run computer in safe mode? If yes,I maybe don't do it because I think it's difficult

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