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Drivers & Software

onlyalex
Journeyman III

New HP Victus AMD radeon software failure

Hi, I have just set up my new HP Victus laptop which has an RTX 3060 GPU & AMD integrated graphics. I can use nVidia control panel to change between GPUs but the AMD software doesn't work. When I click to open it says:

 

'AMD Software: Adrenalin Edition Warning:

 

The version of AMD software you have launched is not compatible with your currently installed graphics driver. A factory reset is recommended'.

 

Please can anyone advise if I need to worry & how to resolve this?

 

Thank you.

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1 Solution

You need to use the drivers furnished by the laptop manufacturer > https://support.hp.com/us-en/drivers

 

View solution in original post

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3 Replies

You need to use the drivers furnished by the laptop manufacturer > https://support.hp.com/us-en/drivers

 

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Thank you.

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kutanis
Journeyman III

Sorry
sp148928 file from HP support is not a solution

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