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Drivers & Software

Egaragul
Journeyman III

LightRoom and Helldivers 2 crashes

Computer Type: Desktop

GPU: 7900 XTX

CPU: RYZEN 9 3900X

Motherboard: ASUS ROG STRIX  X570-E Gaming

RAM: 64GB

Operating System & Version: WINDOWS 11 PRO 23H2 (Build 22631.3155)

GPU Drivers: AMD Adrenaline 24.1.1 (Windows 11)

Chipset Drivers: AMD CHIPSET DRIVER VERSION 5.05.16.529 (Windows 11)


Report:

After the driver update crashes with Adobe Lightroom Classic, Helldivers 2

Helldivers 2 - random crashes with black screen in random places during the game. 

LightRoom - crashes when photo editing, can reproduce : Open app, choose a photo, use preset, if not crashed, set another photo, use preset - crash.
Sent bug reports using the Adrenalin software for the "Helldivers 2" and the Lightroom



UPD1. - Lightroom crashes were fixed (I think) after using the "Helldivers 2" update (24.2.1)  
UPD2. - Lightroom crashes again update (24.2.1) 

 

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2 Replies
bimbom
Adept II

disabling Metric logging in Adrenalin > Performance > Metrics - Tracking fixed my Helldivers 2 crashes.

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ahmadraza21
Journeyman III

It seems like you're encountering some issues with Adobe Lightroom Classic and Helldivers 2 after updating your GPU drivers. Here are some steps you can take to troubleshoot and potentially resolve these crashes:

  1. Rollback GPU Drivers: Since the crashes started after updating your GPU drivers, consider rolling back to the previous version of the drivers to see if that resolves the issues. You can do this through the Device Manager in Windows.

  2. Check for Game Updates: Make sure that Helldivers 2 is fully updated to the latest version. Sometimes game updates can include patches that address performance or stability issues.

  3. Verify Game Files: If Helldivers 2 continues to crash, verify the integrity of the game files through the game launcher (if available) or through the Steam client if you purchased the game on Steam. Corrupted game files can lead to crashes.

  4. Monitor GPU Temperatures: Use software like MSI Afterburner or HWMonitor to monitor the temperatures of your GPU while gaming. Overheating can cause crashes, so make sure your GPU is running at safe temperatures.

  5. Disable Overlays and Background Apps: Disable any overlays such as Discord overlay or GeForce Experience overlay, as well as background apps that might be conflicting with the game or Lightroom.

  6. Update Windows and Software: Ensure that Windows 11 and all your software, including Lightroom, are fully up to date with the latest patches and updates from Microsoft and Adobe respectively. Sometimes compatibility issues can be resolved with updates.

  7. Check for Known Issues: Visit forums or support pages for both Adobe Lightroom Classic and Helldivers 2 to see if there are any known issues or workarounds for the crashes you're experiencing.

  8. Contact Support: If the issue persists, consider reaching out to Adobe Support for Lightroom and the game developers for Helldivers 2. They may be able to provide specific troubleshooting steps or patches to address the crashes.

By following these steps, you should hopefully be able to resolve the crashes you're experiencing with Adobe Lightroom Classic and Helldivers 2 on your desktop system. For additional tips and updates on troubleshooting, you can also visit getreminiproapk.com for relevant information and support.

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